Your overall service experience at our dealership.
The courteousy provided to you by our dealership staff.
The dealership valuing your business.
Ease of scheduling appointment.
Promptly acknowledging you on your arrival.
Reasonable wait at the service center at the time of repair order opening & delivery of vehicle.
Thoroughly Inspecting Your vehicle & Understanding your service needs.
Providing the estimate of charges before the work commences.
Providing you with the estimated delivery time.
Providing you with a clear explanation of all services performed & all charges.
Reasonable costs charged for the services.
Reasonable time taken for the services.
Vehicle ready at promised time.
Vehicle returned clean after service.
Fixing the problem right the first time.
Service workshop open at your convenient time.
All jobs / Concerns been carried out to your satisfaction.
Availability of all the parts for service & repair.
General cleanliness & Appearance of Service Area / Customer waiting Lounge.
Availability of all the tools & Equipments to carry out repairs.
Helpfulness of parts employees.
Service Advisor Overall performance of his / her duties.
Reasonable time taken for preparing your repair order(RO).
Quality of work performed.
Follow up call after every service or repair.
Service remainder for periodic maintenance services.
Would you recommend our dealership as a place to have a vechicle serviced?
Would you recommend a Hyundai Product?
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